Student Support Services

Comprehensive List of Student Support Services

At Birmingham, we regard students’ development, wellness and satisfaction to be of utmost importance. As such, we have a comprehensive Student Support Services that we hope to meet the needs of its students so as to create an environment conducive for students to focus on their academic studies. We also provide a range of holistic programmes to develop students holistically so that they become socially responsible people.

List of Student Support Services

1. Standard Student Support services will be, but not limited to:
   1. Course Counselling;
   2. Fee Protection Scheme (FPS);
   3. Refund Policy;
   4. Course transfer, withdrawal and deferment policy;
   5. Appeal policy;
   6. Orientation for newly enrolled students;
   7. Adaptation to local environment programme such as advisory notes on relevant
      Authorities (such as ICA, NEA, MOM)’s regulation
2. Student development programme, but not limited to:
   1. Pastoral counselling (external);
   2. Activities to promote mental well-being;
   3. Parent/legal guardian collaboration for students under 18 years of age;
   4. Financial assistance scheme;
   5. Alumni support;
   6. Bonding activities;
   7. Academic assistance to students (e.g. language programmes, extra classes)
3. Type of holistic programme are, but not limited to:
   1. Co-curricular activities;
   2. Community involvement;
   3. Student wellness programmes;
   4. Leadership development programmes
4. Type of programmes and strategies are, but not limited to:
   1. Career advice;
   2. Education pathway advice

Note: Students can approach our friendly Student Services Personnel for assistance if any of the support services is needed.