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Diploma in Hospitality Operations (Part-time)

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Diploma in Hospitality Operations (Part-time)

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The Diploma in Hospitality Operations programme trains students for entry into the Hospitality Management domain. Students learn about the complex needs of hotel visitors, with an emphasis on resolving problems and elevating the overall service experience.

Upon completion of the course, the students would have a solid understanding across the whole range of hospitality operational management, covering:-

The Hospitality Industry in relation to the overall Tourism Industry
Understand the inter-related functions of the Hotel Front Office and the Housekeeping Departments
Appreciate the importance of the F & B Department
Controlling costs to ensure business viability from a hotel prospective
The improvement of supervisory skills from a hospitality industry perspective.
Appreciate the importance of acquiring effective training process model as a working tool.
Applying the marketing concepts in relation to the service nature of the hospitality industry.
Understand the importance of Quality Customer Service.

Entry Requirements:

1) 16 years of age and above

2) Obtained at least a pass at GCE O Level in any three subjects or Pass in placement test or equivalent

3) At least a pass at GCE O Level English or Pass in placement test or equivalent

 

Subjects

1. Hospitality Operations Management

2. Room Division Operations

3. Food & Beverage Operations Management

4. Hospitality Cost Control

5. Supervisory Management

6. Effective OJT Skills for Managers in Hospitality

7. Hospitality Marketing

8. Customer Service

Course Duration

Part-time, 8 months, 1 day per week, 6 hours per day

Intakes

Intake No. Start Date and End Date Intake No. Start Date and End Date
01 07 January – 19 August 07 01 July – 03 February
02 04 February – 16 September 08 29 July – 03 March
03 11 March – 14 October 09 26 August – 31 March
04 08 April – 11 November 10 23 September – 28 April
05 06 May – 09 December 11 21 October – 26 May
06 03 June – 06 January 12 18 November – 23 June

Please note that course will only start with a minimum of 15 students

Manner of Teaching

Lectures, tutorial, discussion strategies, teamwork

Average Teacher – Student Ratio

1:32 (maximum)

Manner of assessment / examination

End-of-module written examination

Criteria for Graduation

Complete course and all modules must obtained at least 50%; And

Meet Minimum Attendance Requirement for

– Local Student – At least 75% attendance (absence with valid reason)

Criteria for Progression

Complete course and at least 7 modules obtained at least 50%; And

Meet Minimum Attendance Requirement for

– Local Student – At least 75% attendance (absence with valid reason)

Progression Pathway

Advanced Diploma in Hospitality Management (Awarding Body: Birmingham Academy)

Criteria for Award

Complete course and all modules must obtained at least 50% And

Meet Minimum Attendance Requirement for

– Local Student – At least 75% attendance (absence with valid reason)

Award

Diploma in Hospitality Operations

Awarding Body

Birmingham Academy

Fees Structure (S$- Singapore Dollar)

Fees Breakdown Amount Sub Total Payment Due Date
Application Fee S$100/- S$100/- Upon Application
Course Fee S$1,610/- S$2,100/-

 

After complete signing the official documents: Advisory Note, Standard Student Contract, Student Fee Protection Setup Documents
Material Fee S$300/-
Admin Fee S$0/-
Examination Fee S$120/-
Medical Insurance S$0/-
Student Welfare S$0/-
International Student Management Fee S$0/-
Fee Protection Scheme Setup Fee S$70/-
Total S$2,200/- NA

Remark:

1. Application Fee is non-refundable.

2. No student pass will be applied

Document Required

1. Photocopy of Passport

2. Four recent passport sized photographs (with white background)

3. One certified true copy of highest educational certificate

4. One certified true copy of highest educational results transcript

Please note that Notarised Translations are required if the documents are not in English.

Miscellaneous Fee

(non-compulsory and non-standard fees which are paid only when necessary or applicable):

Purpose of Fee Amount
Academic Status Certification Fee Per Certification Letter $50.00
Additional Book Fee per Book $100.00
Additional Uniform Fee $20.00
Administrative Fee for Registration of External Examination $50.00
Administrative Fee for Retrieval of Personal Documents per Documents $20.00
Administrative Fees for Extension $100.00
Administrative Fees for Replacement of Student’s Pass $350.00
Appeal for result Fee per Assessment $150.00
Course Deferment Fee $350.00
Late Payment Fee $100.00
Lost of Student’s Pass (for first loss) $100.00
Re-Assessment Fee Per Module $150.00
Re-Enrollment Fee $350.00
Re-module fee (per module) $1,000.00
Renewal of Student Pass $120.00

 

 

见证

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史蒂夫·琼斯科里亚

非整数奥迪奥tortor。在HAC habitasse platea dictumst。前庭森帕turpis悲,sed的预期值,也ultrices简历auctor。 Curabitur欧盟eleifend直径。 Etiam交流Libero在奥奇ultricies tincidunt欧盟简历酒后驾车。

史蒂夫·琼斯科里亚

非整数奥迪奥tortor。在HAC habitasse platea dictumst。前庭森帕turpis悲,sed的预期值,也ultrices简历auctor。 Curabitur欧盟eleifend直径。 Etiam交流Libero在奥奇ultricies tincidunt欧盟简历酒后驾车。狮子座的整数乌仁娜,tincidunt ID hendrerit等,posuere坐阿梅德悲。PROIN SED tortor convallis,ullamcorper奥迪奥等,euismod麦格纳。 Praesent在tortor eget爱神鲆ultrices。欧盟华富ID英里。

史蒂夫·琼斯科里亚

非整数奥迪奥tortor。在HAC habitasse platea dictumst。前庭森帕turpis悲,sed的预期值,也ultrices简历auctor。 Curabitur欧盟eleifend直径。 Etiam交流Libero在奥奇ultricies tincidunt欧盟简历酒后驾车。

史蒂夫·琼斯科里亚